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TES (Transaction Exception System) -an Issuer's perspective
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TES is an easy-to-use application that offers one-stop access to initiate and review exceptions. Reports are available to help you determine which exception items you need to browse, dispute or respond to. This class addresses those tasks required at a financial institution that issues cards. If your financial institution is both an Issuer and an Acquirer, we recommend that you also attend the class titled "TES (Transaction Exception System) -an Acquirer's perspective".
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TES (Transaction Exception System) -an Acquirer's perspective
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TES is an easy-to-use application that offers one-stop access to initiate and review exceptions. Reports are available to help you determine which exception items you need to browse, dispute or respond to. This class addresses those tasks required at a financial institution that acquires cards. If your financial institution is both an Issuer and an Acquirer, we recommend that you also attend the class titled "TES (Transaction Exception System) -an Issuer's perspective".
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InfoManager - an overview
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InfoManager is an easy-to-use application that creates a powerful administrative workstation using your standard Internet browser. InfoManager is your portal to NYCE, enabling you to move information to and from NYCE and stay on top of every aspect of your business. This class provides you with an overview of the different items available to you via InfoManager, including the steps you will follow to download and view your invoice on your PC.
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Transaction Research using FTI (Financial Transaction Inquiry)
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FTI is an easy-to-use application that allows you to research transactions quickly and efficiently. This class will review how to search for transactions, why transactions have failed and look as cardholder information.
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TES (Transaction Exception System) - Interpreting your exception reports
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TES is an easy-to-use application that offers on-stop access to initiate and review exceptions. This class addresses how to review and understand the reports generated within TES.
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Managing your NYCE Network Settlement
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This class reviews how to complete the NYCE Network Settlement process using reports provided by NYCE such as Cardholder Activity, Terminal Activity and Processor Settlement. We incorporate many examples for you to follow.
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An Introduction to NYCE: Getting the most out of our relationship
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Whether you are a new participant or an employee new to your organization's NYCE relationship, the goal of this webinar is to help you get the most out of your relationship with NYCE. We've designed the course specifically for financial institutions, to provide you with an overview of NYCE and the key fundamentals of network participation. During this informative one-hour session, we'll review:
- Products and services and their benefits to you
- Value-added services available to you and others in your organization
- Key Operating Rules
- How interchange works
- The information NYCE needs to get you started
- Key contacts at NYCE, so you know where to go for answers
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